The SEACOM cable was successfully repaired on 23 July 2010 and all customers have been reinstated to pre-outage configurations. SEACOM would like to take this opportunity to thank all its customers, partners and peers for their collaboration and support during the outage.
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SEACOM is pleased to confirm that all repairs to the submarine cable have been successfully completed.
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SEACOM is pleased to confirm that the physical repairs to the fault on the submarine cable are in the final stages of completion with the entire system currently undergoing testing before the cable is lowered back into the water. Our technical teams are actively working with all customers to reinstate their SEACOM traffic to pre-outage configurations and all connectivity going out of Africa is expected to be fully restored on 23 July 2010.
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During the course of the past week, SEACOM has continued to work closely with its partners to roll-out the repair work programme and restoration alternatives necessary to maintain adequate connectivity during this process.
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SEACOM has continued to work closely with its partners to deploy the best plan possible for the repair operations. As communicated earlier, the exogenous factors such as location, water depth, weather and spare parts needed make this cable outage very difficult to repair and a highly specialised vessel and technical crew is being used to carry out this work.
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SEACOM's technical team has identified the exact location of the fault and the repair process has been fully mobilised. The faulty section of the cable is at one of the deepest points along its route, some 4700m deep. This may require for robotics to be deployed to locate and retrieve the cable for repairs to be undertaken on board the specialised repair ship before replacing the cable back on the ocean floor.
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SEACOM has successfully secured a number of restoration options for its clients through other international connectivity providers, including cable networks. This effectively provides customers with alternatives to re-route services and restore connectivity.
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At 09:19 GMT, 5 July 2010, SEACOM experienced a submarine failure resulting in service downtime between Mumbai and Mombasa ... This unexpected failure affects traffic towards both India and Europe. Traffic within Africa is not affected.
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We note SEACOM services between Mumbai and Mombasa are down since 9:19 GMT/5th July 10. We are still investigating. More updates to follow.

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Gateway Communications, the leading supplier of telecommunications services across Africa, claimed the prestigious award for “Wholesale Service Innovation” in partnership with SEACOM in an awards ceremony held on the 8 June in London.
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SEACOM and Tata Communications to provide critical international capacity
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Ethiopia’s National Infrastructure Initiative Leaps Ahead with New International Bandwidth Connectivity
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Industry recognises change factor unleashed by SEACOM's arrival

[13 November 2009] – SEACOM, the privately funded and over three quarter African owned submarine fibre optic cable system, was named "Best Pan African Initiative” at the AfricaCom Awards 2009 ceremony held in Cape Town, South Africa, on Wednesday 11 November 2009. The award recognises an initiative taken by an organisation or a group of organisations to improve telecommunications services at a regional or continental level.
The awards ceremony form part of the AfricaCom Congress, a yearly two day pan-African communications event attended by leading African operators, service providers, ministries, regulators and equipment and solutions providers in Africa.

Commenting on the award, Brian Herlihy, SEACOM CEO, said: "SEACOM is honoured to have been recognised for its effort in bringing much needed bandwidth connectivity to east and southern Africa. With more and more countries getting connected to the rest of the world via the SEACOM system, it is only a matter of time before we see the direct socio-economic benefits that cheap and readily available bandwidth will have on the region."

From inception to the final launch of its services, SEACOM has demonstrated that provided with an enabling environment, the private sector can efficiently mobilise the resources required to deliver complex and expansive projects for the benefit of all African people. The world has already witnessed the dramatic and countless life-altering developments borne out of the Web and Africa's development trajectory will be exponentially improved by the provision of information super-highways which form an important building block for Africa to build upon.

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Weeklong public exhibition showcases opportunities unleashed by real broadband
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JSE listed Allied Technologies Limited (Altech) and SEACOM, today announced their strategic alliance for the mutual acquisition of bandwidth capacity on two cable systems.
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Uganda Telecom and Rwandatel purchase SEACOM capacity; SEACOM secures backhaul network between Kampala and Kigali.
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Undersea fibre optic network ready to deliver unprecedented capacity and connectivity to Africa
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Enhanced pirate activity delays SEACOM ready for service date
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According to Internet Solutions (IS), the paradigm in the South African broadband market is changing, with the commercial principles behind ...
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Cable laying work proceeding off the South African and Egyptian coasts
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SEACOM, Nedbank Capital and Bell Dewar & Hall win Sponsor of the Year, ICT Deal of the Year and Legal Advisor of the Year categories
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Groundbreaking of cable landing station sites completed in Kenya and Mozambique
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Construction on-schedule with major ground and sea-based activities proceeding over the next eight months.
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SEACOM is pleased to announce the appointments of Craig Wilson as Chief Financial Officer and Jean-Louis Parmentier as Chief Operating Officer with effect 1 May 2008 and 1 June 2008 respectively.
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SEACOM is open for business and ready to supply turnkey solutions for Africa's "Broadband on Demand" needs.
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Strengthens Egypt as communication hub connecting Asia/Africa to Europe
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Survey vessel Fugro Gauss makes pit-stop in Dar Es Salaam following successful five months marine survey

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Undersea fiber optic cable system to connect South and East Africa to global networks in India, Egypt, and the Middle East; System expected to be complete by June 2009
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Telecom Egypt announces TE North and engagement with SEACOM Submarine Cable System and VSNL – Deal worth Approximately $90 Million
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Telecom Egypt Announces the Signature of Two Contracts with SEACOM and VSNL in Relation to Its TE North Submarine Cable Project – Deal worth US$ 90 Million
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Transcontinental Investment Boosts South and East African Economic and Social Development with High Capacity Link to India and Europe
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SEACOM and Neotel offer TENET international bandwidth at several hundred times cheaper than current prices
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Undersea fiber optic cable system achieves “first mover strategy” to connect South and East Africa to global networks in India, Middle East and Europe

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In order to address the growing demand for international bandwidth in South Africa, Neotel has signed a Cable Development Agreement with SEACOM for landing a new, private-equity funded international cable in South Africa.
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Private sector begins mapping for seabed cable
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Tyco Telecommunications to begin surveying for the undersea fiber optic cable system to connect South and East Africa to global networks in India, Middle East and Europe

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Media Contact:
Frederic Cornet
Public Affairs, Communications and Media Relations for SEACOM
+ 27 83 307 8286 (mobile)
+ 27 11 447 3030 (office)
+ 27 11 447 6910 (fax)
media@seacom.mu

Media - South Africa - East Africa - Fiber Optic Cable